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Traffic Coordinator/Carrier Support

Industry: Logistics
Hot Job posted on: 07/21/2010 10:33:46 AM
This is a spouse-friendly job.
Company: Clarity
Location: GA

For more information email: jdodd@clarity123.com


Founded in 1999, Clarity is a proven non-asset based carrier providing inbound/outbound, full truckload and consolidated LTL (Less-than-TruckLoad) transportation solutions that ensure our customers’ success confidence. We’ve earned a loyal following of over 200 national manufacturing clients by providing direct access to a focused team of transportation professionals, state-of-the-art technology, and a vision of customer service that far exceeds our asset based competition.

Bringing value as a non-asset based carrier
In 2001, we expanded from an asset based company to become a non-asset based licensed freight forwarder. In doing so, we increased our reach exponentially across North America to meet the growing needs of our customers. We offer proven transportation solutions based on an experienced and committed staff, the highest available technology and exceptional customer service. We deliver our customers’ loads with reliability and confidence. Every time!

Clarity Transportation Services
Clarity serves companies in the United States, Mexico and Canada, transporting a quarter of a billion pounds over five million miles annually. We are the fastest growing privately-owned transportation company in Georgia, charting an annual revenue growth rate of 111%.

We provide a wide range of diversified transportation solutions, including:
• Long haul full truckload - Clarity is a fully insured non-asset based company providing transportation services.
• Van – flatbed – refrigerated - We manage both 53’ and 48’ loads to accommodate most temperature-sensitive freight and general commodities.
• Intermodal/rail/expedited
• Consolidated LTL – Our customers cut LTL costs by consolidating multiple shipments. Our technological resources align destinations and schedules for optimum efficiency.
• In-house total traffic management - We coordinate more than 8,000 pre-screened carrier partners through the best real-time, web-based technology available, to give our customers the ultimate in-transit visibility and control. Contract warehousing - Short-term or long-term, bonded warehousing.

POSITION: Traffic Coordinator /Carrier Support
LOCATION: Clarity Operations Center, Gainesville GA.
COMPENSATION: We offer a competitive Base Salary coupled with a lucrative performance based bonus program. Top performers can anticipate total compensation to exceed 65K in first year!
JOB DESCRIPTION:
Daily responsibilities
1. Dispatch drivers – Load information, shipment requirements and directions to pick up and delivery are to be communicated to the driver. Driver contact information (Driver cell, truck number, trailer number, dispatch contact, etc) will be updated in the system. This information is mission critical and this position will be evaluated on the accuracy and reliability of this information.
2. Track loads – All active loads will be tracked and updated by 0930 each morning. All active loads will be tracked and updated by 1630 each afternoon.
3. Confirm pickup and Delivery – All scheduled pickups and deliveries will be confirmed with the driver at the scheduled times.
4. Enter setups – New carriers (not already in the system) will be entered into PCS.
5. Update insurance – Current carriers with expiring insurance documentation must be contacted and updated insurance information updated.
6. Acquire cross training functionality on Customer Service and Carrier Operations.


Skills Needed
1. High Attention to Detail
2. Ability to compile and process information quickly
3. Ability to multi-task
4. Strong organization skills
5. Interpersonal skills and assertiveness.
6. Strong communication and negotiation skills via with phone and email.

Reports To: Team Leader

This is an entry-level position monitoring and supervising shipments as well as supporting the carrier representatives. We use this position to introduce new hires to the process and procedures Clarity employs to serve our clients and carriers. Once an employee becomes adept and experienced in the responsibilities and duties detailed above, that employee will transition into a Carrier Representative Level I position. We anticipate this transition to occur within 3 months of their hire date.

New hires will complete a 90-day evaluation period. Upon satisfactory completion the employee will be fully eligible for team bonus and possible advancement!

WHAT CLARITY IS LOOKING FOR: A driven, dedicated individual interested in a career with an organization built upon the three pillars of Integrity, Professionalism and Performance. Transportation, in general and the Transportation Intermediary Industry in particular, is a demanding, fast-paced and rewarding business. It requires individuals that can listen, comprehend and execute processes and procedures, communicating both internally and externally at a high level. Phone and computer skills, along with a general understanding of the internet and business applications are required.

INTERVIEWER: Jeff Dodd - Vice President, Human Resources, and Training & Development.