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Technical Support Specialist

Industry: Defense
Hot Job posted on: 07/29/2010 02:25:30 PM
Company: QinetiQ of North America, Systems Engineering Group
Location: SC
Requires security clearance

For more information email: brenda.melson@qinetiq-na.com


The Systems Engineering Group of QinetiQ North America delivers systems engineering and integration, software development, logistics information management, training systems management, information technology services, and test and evaluation support for the development, modification, fielding and sustainment of military equipment and systems. The Group’s primary focus is at the operating force level and military buying commands.

Our core competencies include:

Enterprise IT Services
Logistics Solutions/Life-Cycle Support
Programmatic Services
Security Solutions
Software Development & Integration
Systems Engineering & Integration
Test & Evaluation
Training Solutions
Under close supervision, provides testing, training and fielding support to customers regarding technical aspects of designated systems and services. Basic level knowledge of designated systems. Provides data on questions about installation, operation, configuration, customization and usage of designated systems and services. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates more complex issues to more experienced Technical Support Specialist. Will develop a strong customer service awareness as well as written and oral communications proficiency. Will work in collaboration in a team environment. Accountable to the more senior Support Specialists for results. May work cooperatively with others assigned to the same project.
Requires a Bachelors Degree or equivalent and technical course completion of designated systems with zero to two years of related experience on relevant Command and Control systems and radio equipment: C2PC, BFT, FBCB2, IOSv1,2, GCCS-M,J,A, AFATDS, JTCW, COC, CPOF

Radios:

AN/PRC-117
AN/PRC-119
AN/PRC-148
AN/PRC-152
AN/PRC-153
AN/PRC-150
TOCNET